STORE SUPPORT

For assistance with your order please email us at sandis@sandishelvigs.com or fill out the form below.
We normally answer emails within 1-2 days, but occasionally it may take a bit longer. Please be patient with us!

 

PRINTS / PACKAGE

What are the sizes of the prints in centimeters?
20x30cm (shipped in box)
30x23cm (shipped in box)
30x40cm (shipped in box)
40x30cm (shipped in box)
40x60cm (shipped in mailing tube)
60x40cm (shipped in mailing tube)

What do you use as your printing material?
For poster printing we choose high-quality, half-matted paper, so you can save your moments in the best quality possible and have more vibrant colors.

Will you be selling larger prints?
For special sizes, different photographs, or to order a print without white bordering, email us at the form below.
For different photographs check FLICKR

How do you arrange your packaging?
Our packaging is carefully selected and designed for all liking.
We put a little more effort and personal vibe to it.

SHIPPING

Do you ship internationally?
Yes, we do.

When will my order arrive?
We will ship your order in 2-5 work days.
Orders placed during the weekend or on Latvian holidays will be shipped the following work day.

Can I get express shipping or change courier?
We offer express shipping to certain countries.
The shipping alternatives are listed in the checkout after submitting your address details.

From where are your products shipped?
Products are shipped from our workshop in Latvia.

CLAIMS

My print has some quality issues. Can you help?
Sorry to hear that! We absolutely want to help.
Email us pictures of the fault, proof of your purchase and a code from the products ID label inside the package, two letters and a date to sandis@sandishelvigs.com

 

If you don't see your answer here, email us at the form below ▾


Name *
Name
If there isn't a order number, than type "-" in the space/window below.